Mantle, M: Managing the Unmanageable

In most software organization

Preface xxi About the Authors xxvii Chapter 1: Why Programmers Seem Unmanageable 1 What Do Programmers Do? 3 Why Is Becoming a Successful Programming Manager Hard? 7 Chapter 2: Understanding Programmers 9 Programming Disciplines 10 Types of Programmers 13 Domain Expertise 16 Programmer Job Requirements and Abilities 17 Proximity and Relationship 20 Generational Styles 25 Personality Styles 27 Summary 33 Tools 34 Chapter 3: Finding and Hiring Great Programmers 35 Determining What Kind of Programmer to Hire 37 Writing the Job Description 39 Selling the Hire 45 Recruiting Full-Time Employees (FTEs) 46 Recruiting Contractors 56 Reviewing Resumes 57 Narrowing the Field 59 Preparing to Interview 60 Interviewing 67 Making the Decision to Hire a Programmer 72 Making the Right Offer to a Programmer 76 Follow Up Until the Programmer Accepts 82 Summary 83 Tools 83 Chapter 4: Getting New Programmers Started Off Right 84 Get Them on Board Early 85 Preparing for Their Arrival 86 First-Day Musts 87 Introductions 91 Ensuring Success 92 Initial Expectations 95 Summary 98 Tools 98 Chapter 5: Becoming an Effective Programming Manager: Managing Down 99 Earning Technical Respect 100 Hire Great Programmers 105 Turbocharge the Team You Have 105 Managing Different Types of Programmers 106 Facilitation 111 Protection 111 Judging and Improving Performance 113 Organizational Thinking 123 Deliver Results and Celebrate Success 141 Summary 142 Tools 142 RULES OF THUMB AND NUGGETS OF WISDOM 143 The Challenges of Managing 147 Managing People 173 Managing Teams to Deliver Successfully 203 Chapter 6: Becoming an Effective Programming Manager: Managing Up, Out, and Yourself 227 Managing Up 228 Managing Out 234 Managing Yourself 250 Summary 268 Tools 268 Chapter 7: Motivating Programmers 269 Motivational Theories 269 Motivational Factors as Applied to Programmers 274 Putting Theory into Practice 279 Foundational Factors-Causes of Dissatisfaction (When Lacking) 280 Key Motivating Factors 303 Personal Commitment 312 Technology Offense and Defense 314 Understanding Your Programmers' Motivations Begins on Day One 316 Summary 317 Chapter 8: Establishing a Successful Programming Culture 318 Defining "Successful" 319 The Programming Culture 319 Company Culture 320 Characteristics of a Successful Programming Culture 327 Summary 346 Tools 346 Chapter 9: Managing Successful Software Delivery 347 Defining the Project 348 Planning the Work 358 Kicking Off the Plan 370 Executing the Work 376 Running the End Game 391 Delivering the Software 396 Summary 401 Tools 402 TOOLS 403 Index 407