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'IT as we know it is dead.'Forces are at work that are reshaping the very fabric of the IT organi...

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PRINCE2® is a widely used project management method that can be tailored to any project, of any s...

Those involved in software management, from the publisher OEM and third-party reseller through to...

IT service metrics: Manage them. Measure them. Make them work for you. Measuring success is cruci...

Taking you through the ITIL Foundation exam and beyond. ITIL is the best practice methodology for...

You've read the books, but... A wealth of material has been written to describe the underlying me...

Would your business survive a major incident? What if your key staff were suddenly unavailable? W...

Breaking the Addiction to Process will give you a clear understanding of the way Agile works and ...