Co-published with SHRM. Emotional Intelligence (EI) is a strong indicator of individual, team, an...

'Ever wonder what makes us buy from a certain salesperson or prefer one TV news announcer over an...

Learn the secrets professionals use to dramatically increase their client base by learning how to...

This book shows how to identify staffing needs and opportunities through qualitative and quantita...

Bhote, a highly-experienced quality consultant, presents the Design of Experiments tools created ...

Written for those struggling to manage a workforce with incompatible ethics, values, and working ...

This book offers a practical, step-by-step approach to guiding employees to excellence by analyzi...

This helpful book gives you a complete understanding of what it takes to successfully complete a ...

This guidebook is a vital resource for all sales professionals, brimming with field-proven techni...

Training is still the top strategy to help employees perform at their best. Discover how to be an...

This book teaches salespeople to rethink their approach to sales goals--so they not only sell a g...

How would you like to be able to read anyone instantly? Get people to trust you instinctively? Ch...