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  1. Taschenbuch
    Vorbestellbar

    Erstverkaufstag: 01.05.2008

    A revolutionary, new service excellence model that creates more accurate alignment between servic...

    46,54 €
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  2. Online
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    Erstverkaufstag: 04.08.2017

    The role of service level manager is critical in that the agreements negotiated with customers sh...

    28,21 €
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  3. Taschenbuch
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    Erstverkaufstag: 15.12.2025

    Large-scale data loss and data privacy compliance breaches continue to make headline news, highli...

    73,32 €
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  4. Taschenbuch
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    Erstverkaufstag: 25.01.2026

    User Experience Foundations provides a reasoned and authoritative explanation of what UX is, why ...

    46,54 €
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