Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family ...

Although call-takers at an Emergency Dispatch Center are under no immediate physical threat, they...

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a ...

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a ...

Parole and probation officers must deal with individuals suffering from psychiatric or substance ...

Inmates in correctional facilities suffering from psychiatric or substance abuse disorders someti...

Individuals suffering from psychiatric or substance use disorders sometimes display any one of a ...

People suffering from psychiatric or substance abuse disorder can display any one of a number of ...

The first section of this book is tactical: everything from field safety and strategic planning o...

The first sections of this book are concerned with threat assessment: rather than a mere list of ...