Civilization has long sought to limit the violence and ugliness of war. This book traces the rece...

The histories of Queen Anne's Bounty, created in 1704, and the Ecclesiastical Commissioners, esta...

'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems,...

Essays by distinguished historians in honour of the just-retired Regius Professor of Modern History.

One of the glorious triumvirate of World War II and founder of the strong Anglo-American friendsh...

Geoffrey Best is one of Britain's most distinguished historians. He has been Professor of History...

Originally published in 1976, this book explores the relationship between European society and th...

'42 Rules for Using AI in Contact Centers' offers an illuminating exploration of how Artificial I...

In '42 Rules for Planning AI in Your Contact Center,' author Geoffrey Best takes you on a transfo...

Originally published in 1976, this book explores the relationship between European society and th...