Civilization has long sought to limit the violence and ugliness of war. This book traces the rece...

The histories of Queen Anne's Bounty, created in 1704, and the Ecclesiastical Commissioners, esta...

'42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems,...

This book contains essays within a common theme by a group of distinguished historians (some of t...

One of the glorious triumvirate of World War II and founder of the strong Anglo-American friendsh...

Geoffrey Best is one of Britain's most distinguished historians. He has been Professor of History...

Originally published in 1976, this book explores the relationship between European society and th...

In '42 Rules for Planning AI in Your Contact Center,' author Geoffrey Best takes you on a transfo...

42 Rules to Manage an AI Center of Excellence for Your Contact Center by Geoffrey Best is an esse...

Originally published in 1976, this book explores the relationship between European society and th...