The Operator's Manual for the New Administration explains how government works and how to make it...

The 'managing for results' movement that began in the early 1990s has now reached adolescence and...

Since the 1980s, the language used around market-based government has muddied its meaning and pol...

From the patient and careful study of an issue, to the assembly of a trusted advisory team and th...

As government faces more complex problems, and citizens expect more, the way government delivers ...

In recognition of its 20th anniversary, The IBM Center for the Business of Government offers a re...

As government faces more complex problems, and citizens expect more, the way government delivers ...

The Operator's Manual for the New Administration explains how government works and how to make it...

From the patient and careful study of an issue, to the assembly of a trusted advisory team and th...

In recognition of its 20th anniversary, The IBM Center for the Business of Government offers a re...