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TaschenbuchSofort lieferbar
If you read through this book and still don’t believe there is a critical need for IT Service Man...
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TaschenbuchBOD - 5 Tage
The traditional IT operating model of delivering IT to the business in the form of bundled capabi...
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TaschenbuchBOD - 5 Tage
How do you measure and report your IT services and processes? Which metrics matter the most to se...
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TaschenbuchBOD - 5 Tage
Up until now, no one has attempted to lay out the entire blueprint for architecting a complete IT...
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TaschenbuchBOD - 5 Tage
What services does the IT organization really deliver? Rather than discuss the theory around what...
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TaschenbuchBOD - 5 Tage
Organizational change for IT people! The first book of its kind written specifically for IT servi...
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